文章基本信息

标题：Servant Leadership and Ethical Climate as Antecedents of Turnover Intentions in the Restaurant Industry of Pakistan
本地全文：下载
作者：Maqsood Ullah ; Muhammad Yasir ; Muhammad Hamayun 等
期刊名称：Academy of Entrepreneurship Journal
印刷版ISSN：1087-9595
出版年度：2021
卷号：27
期号：2
页码：1-16
语种：English
出版社：The DreamCatchers Group, LLC
摘要：Employees' turnover intention is one of the main problems which exist in the restaurant industry. Therefore, this study investigated the effect of servant leadership and ethical climate on turnover intention; in addition, ethical climate was investigated as a mediator between servant leadership and turnover intention specifically in the restaurant industry of Pakistan. Data from 216 frontline employees and waiters was utilized for data analysis. Afterwards, direct and indirect effects were examined. Findings showed a (i) negative relationship between servant leadership and turnover intention, (ii) positive relationship between servant leadership and ethical climate, (iii) negative relationship between ethical climate and turnover intention, and that (iv) ethical climate mediates between servant leadership and turnover intention. Hence, providing several practical and theoretical implications.
关键词：Servant Leadership;Ethical Climate;Turnover Intention;Restaurant Industry