摘要: Managing the workforce effectively is cumbersome and is also one of the key success factors of any organization. While managing workforce a manager deals with many factors affecting the performance of organization including workplace behaviour. It has significant role in determining the performance of employees due to this reason now the importance of workplace behaviour is being recognized gradually. This study explored the association b/w person-organization fit (PO-fit) and organizational citizenship behaviour (OCB), person job fit (PJ-fit) and organizational citizenship behaviour (OCB), person-organization fit (PO-fit) and deviant behaviours (DB), person job fit (PJ-fit) and deviant behaviours (OCB) and the role of empowerment as moderator has been be analyzed. Responses were collected from 307 respondents, through questionnaires, from service sector of Pakistan where telecommunication and banks were taken under study. Regression analysis were use to test the hypothesis. Results showed significant positive association of PO-fit and PJ-fit with that of OCB. Relation of DB with that of PO-fit remains disconfirmed whereas unsupported with of PJ-fit. Moreover empowerment was found to moderate only between PJ-fit and OCB, but not between PO-fit and OCB. Further studies are needed to explore more about antecedent and consequences of DB and the exploring more factors that influence OCB.
关键词:organizational citizenship behaviour (OCB); deviant behaviour (DB); person organization fit (PO-fit); person job fit (PJ-fit); empowerment