文章基本信息

标题：A Review of Organizational Relationship Quality, Trust, Commitment and Lecturersâ€™ Perceived Performance in Institution of Higher Learning
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作者：Zainuddin Zakaria ; Nik Fakrulhazri Nik Hassan ; Nazlin Emieza Ngah 等
期刊名称：Jurnal Intelek
印刷版ISSN：1675-9885
电子版ISSN：2231-7716
出版年度：2021
卷号：16
期号：2
页码：70-78
DOI：10.24191/ji.v16i2.402
语种：English
出版社：Universiti Teknologi MARA
摘要：As a result of globalization and the influence of working remotely, it has become more important to develop high-quality relationships in the organization for more cohesive teamwork among employees. High cohesiveness and synergy among employees will help organizations to achieve their goals. Management needs to understand how to interact with employees in ways that boost job satisfaction and engagement as perceived by employees. Many scholars agree that organizational performance is an indicator of how well an organization attains its desired goals. In addition to the roles played by the managers and superiors, organizational performance is also dependent upon the synergy of each individual employee's performance and their teamwork. Whether it is private or government agencies, service or manufacturing, employee performance is very important. In this paper, we hope to discuss and describe the relationship between three elements of Organizational Relationship Quality with the lecturer's performance. The dimensions of Organizational Relationship Quality include Organizational Trust, Organizational Commitment and Organizational Relational Norms. In addition, we hope to better understand the relationship and how the dimensions of relational norms are associated with a lecturerâ€™s performance in institutions of higher learning.
关键词：Organizational Trust;Organizational Commitment;Organizational Relational Norms;Participation;Solidarity;Flexibility