文章基本信息

标题：Mediator Acceptability for Sustainable Trading Management: Scale Development and Validation
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作者：Chunzi Yang ; Hong-Youl Ha
期刊名称：Sustainability
印刷版ISSN：2071-1050
出版年度：2022
卷号：14
期号：3
页码：1798
DOI：10.3390/su14031798
语种：English
出版社：MDPI, Open Access Journal
摘要：This study develops and empirically validates a multidimensional scale for measuring mediator acceptability (MEDACCEPT) from a sustainable trading perspective. Moreover, it examines the developed scales’ ability to evaluate the impact of mediator selection. Data are collected from a professional research firm using 265 respondents who have mediation experience in export or import industrial areas. Although we initially identify seven dimensions, the research findings empirically identify the following five primary dimensions that drive mediator acceptability: status, legal expertise, procedural justice, restorative justice, and perceived confidentiality. Interestingly, while traditional mediation literature highlights the importance of a mediator’s skill and cultural expertise, our scales exclude these two constructs. The MEDACCEPT scales are salient only to firms that trade physical products, suggesting further research directions.