期刊名称:Communications of the Association for Information Systems
印刷版ISSN:1529-3181
出版年度:2021
卷号:49
页码:624-638
DOI:10.17705/1CAIS.04933
语种:English
出版社:Association for Information Systems
摘要:TRIPBAM pioneered automated clustered rate monitoring in the hotel industry. As the technology startup prepared for a successful exit that would reward founders, employees, and investors for their success, the coronavirus disease of 2019 (COVID-19) pandemic hit. The case chronicles TRIPBAM’s leadership’s fast reaction and discusses the strategic initiatives the firm put in place to set itself up for a return to growth after the crisis.