文章基本信息

标题：A management instrument for team performance evaluation
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作者：Luiz Henrique da Silva ; Tatiana Ghedine ; Christiane Mendes Drozdek Pereira 等
期刊名称：Revista Produção e Desenvolvimento
电子版ISSN：2446-9580
出版年度：2021
卷号：7
DOI：10.32358/rpd.2021.v7.511
语种：Portuguese
出版社：Centro Federal de Educação Tecnológica Celso Suckow da Fonseca
摘要：Purpose: This article aims to develop an instrument to assess the collective performance of work teams' production. Associated with this, this evaluation instrument is applied to two production teams from the same company in Santa Catarina, to validate it. Methodology: The study is characterized as descriptive, quantitative and survey strategy. In order to develop the performance evaluation instrument, the literature review presented was taken as a starting point to guide the selection of the 10 indicators and 30 evaluation criteria enabling the elaboration f the questionnaire. Results: In general, it is possible to observe that the teams performed “good” in most of their indicators, and none of the indicators showed “poor”, “bad” or “regular” evaluations. It is suggested to develop some strategies to overcome the weakness shown by the communication indicator in both teams. Regarding the use of the instrument, it proved to be adequate to assess the collective performance, pointing out its strengths and weaknesses. Limitation: Singularity of application in a single company, not allowing generalizations to be made to other production teams. Originality: The proposal of an instrument to evaluate production teams ‘performance, indicating the team’s strengths and weaknesses.