文章基本信息

标题：An Artificial Intelligence Based Virtual Assistant Using Conversational Agents
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作者：Mehdi Mekni
期刊名称：Journal of Software Engineering and Applications
印刷版ISSN：1945-3116
电子版ISSN：1945-3124
出版年度：2021
卷号：14
期号：9
页码：455-473
DOI：10.4236/jsea.2021.149027
语种：English
出版社：Scientific Research Publishing
摘要：Conversational agents are natural language interaction interfaces designed to simulate human conversations using Artificial Intelligence (AI). This paper explores current applications of these systems and raises the lack of their availability in education. To address this problem, we provide the design of a conversational agent system, which is efficient and time-saving in assisting student/college seeking information about curriculum, scheduling, teachers, classroom location at any time 24/7/365. To verify and validate the design and implementation of our proposed model, a pilot project has been set up involving three leading academic institutions. This platform is designed and developed to help universities provide continuous and instant assistance to their student, staff, and faculty communities.
关键词：Conversational Agent;Software Engineering;Virtual Assistant