文章基本信息

标题：User Concerns & Tradeoffs in Technology-facilitated COVID-19 Response
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作者：Elissa M. Redmiles
期刊名称：Digital Government: Research and Practice
印刷版ISSN：2691-199X
电子版ISSN：2639-0175
出版年度：2021
卷号：2
页码：1-12
DOI：10.1145/3428093
语种：English
出版社：Association for Computing Machinery
摘要：The COVID-19 pandemic spread across the world in late 2019 and early 2020.As the pandemicspread, technologists joined forces with public health officials to develop apps to supportCOVID-19 response.Yet, for these technological solutions to benefit public health, users mustbe willing to adopt these apps.This article details a framework of inputs to a user's decision toadopt a COVID-19 contact-tracing app or other COVID-19 technology along four major axes:technology benefits, solution accuracy, privacy considerations, and mobile-related costs.Thisframework is empirically validated via both the literature and a demographically-representative survey of 1,ooo Americans.
关键词：Covid-19;contact tracing;privacy;accuracy;user tradeoffs;usability;adoption