文章基本信息

标题：The Development of Digital Literacy and Inclusion Skills of Public Librarians
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作者：Konstantina Martzoukou ; Joanneke Elliott
期刊名称：Communications in Information Literacy
电子版ISSN：1933-5954
出版年度：2016
卷号：10
期号：1
页码：99-115
DOI：10.15760/comminfolit.2016.10.1.17
语种：English
出版社：Communications in Information Literacy
摘要：This paper examines the extent to which public librarians are successfully prepared to engage the community in digital literacy and inclusion. A qualitative, multiple case study research design was chosen, using an analysis of policy documents and existing training programmes offered by the libraries together with semi-structured interviews with public librarians and library management. This was followed by an analysis of Masters in Library & Information Science programmes. The majority of public librarians felt that information technology skills and transferable skills were perceived to be equally important. However most of the public librarians identified quite a few gaps between what they learned in their library program and how it translated into their working environment. They also expressed a great interest and need for additional on-going technical training and development to promote digital literacy and to become proficient in understanding the needs of the community. Gaps in MLIS programs were identified around the areas of e-Books, basic PC trouble shooting, social media and communication skills. This study concludes with several recommendations for public libraries and for MLIS programs to foster digital literacy and inclusion.