文章基本信息

标题：Factors Affecting Employee Engagement in India: A Study on Offshoring of Financial Services
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作者：Gupta, Manish ; Ganguli, Shirshendu ; Ponnam, Abhilash 等
期刊名称：The Qualitative Report
印刷版ISSN：1052-0147
出版年度：2015
卷号：20
期号：4
页码：498-515
出版社：Nova Southeastern University
摘要：The objective of this study is to explore factors that affect employee engagement in financial offshore organizations in India. Sixty employees involved in offshoring financial services were interviewed. Thematic analysis was used to analyze data collected in the study. Three main themes were identified: (1) implicit benefits, (2) organizational culture and (3) organizational policies. The findings of this study are important due to their practical implications. First, the factors will encourage employers to make more employee friendly policies, and second, by resolving the employee issues raised in this paper, it is anticipated that the employers will be able to enhance the overall efficiency of their workforce and improve the employer-employee relationship.
关键词：Employee Engagement; Financial Services; Offshoring; Organizational Culture; Thematic Analysis