文章基本信息

标题：Giving a Voice to Students with Disabilities to Design Library Experiences: An Ethnographic Study
本地全文：下载
作者：Monica Cerdan Chiscano
期刊名称：Societies
印刷版ISSN：2075-4698
出版年度：2021
卷号：11
期号：2
页码：61
DOI：10.3390/soc11020061
语种：English
出版社：MDPI, Open Access Journal
摘要：Although librarians generally display an inclusive management style, barriers to students with disabilities remain widespread. Against this backdrop, a collaborative research project called Inclusive Library was launched in 2019 in Catalonia, Spain. This study empirically tests how involving students with disabilities in the experience design process can lead to new improvements in users’ library experience. A mix of qualitative techniques, namely focus groups, ethnographic techniques and post-experience surveys, were used to gain insights from the 20 libraries and 20 students with disabilities collaborating in the project. Based on the participants’ voices and follow-up experiences, the study makes several suggestions on how libraries can improve their accessibility. Results indicate that ensuring proper resource allocation for accessibility improves students with disabilities’ library experience. Recommendations for library managers are also provided.
关键词：inclusive research;students with disabilities;universal design;co-creation;accessibility