文章基本信息

标题：Model of the omni-channel Interaction in the Web 4.0 environment
本地全文：下载
作者：Anna Chernikova ; Sergey Krasnov ; Sergey Sergeyev 等
期刊名称：SHS Web of Conferences
印刷版ISSN：2416-5182
电子版ISSN：2261-2424
出版年度：2018
卷号：44
页码：1-7
DOI：10.1051/shsconf/20184400023
语种：English
出版社：EDP Sciences
摘要：The practical implementation of the concept “Industry 4.0” entirely depends on the level of coordination between businesses, organizations and the entire group of consumers. The dominating comprehension of such interaction as a net of complex topology where nodes act as objects that have an interface a surface for contacts, results in a neuro-net-concept or the Web 4.0. Within the framework of the Russian national program “National Technological Initiative”, the development of this direction is considered as one of the main priorities. The quality of implementation of the system interaction in this paradigm is greatly influenced by algorithms used in the cloud servers of the nodes included into the structure of the Web 4.0. Besides, operation of businesses in the conditions of global markets will take place in the situation of strict competition and solutions forming the basis of the software have to be based on the scientific approach with the use of the methods of optimization and mathematical models. As the competition in the commercial sphere turned into the contest between the economic efficiency of on-line platforms, this work proposes a particular implementation of the algorithm of omni-channel interaction formed on the basis of a mathematical model.