文章基本信息

标题：Experience in applying lean production concepts in the service sector
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作者：Evgeniya Dyrina ; Nadezhda Gavrikova
期刊名称：SHS Web of Conferences
印刷版ISSN：2416-5182
电子版ISSN：2261-2424
出版年度：2016
卷号：28
页码：1-4
DOI：10.1051/shsconf/20162801030
语种：English
出版社：EDP Sciences
摘要：This article describes the experience of implementing lean production tools in the company services. The authors have based the research of the chef’s work, built Ishikawa’s diagram on one of the most important problems of the company and proposed the cyclogram of cooks at work. Problems were identified using this technology after analyzing domestic and foreign experience in implementing lean production. The algorithm for implementing lean production and the necessary tools for achievement of the goals of the enterprise were authored on the basis of experience gained analyses of theoretical materials, which were tested on the basis of the small business «White Dragon».