文章基本信息

标题：An Updated Framework of Factors Enabling DigitalTransformation
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作者：David Rueckel ; Manuel Muehlburger ; Stefan Koch 等
期刊名称：Pacific Asia Journal of the Association for Information Systems
印刷版ISSN：1943-7544
出版年度：2020
卷号：12
期号：4
页码：1-26
DOI：10.17705/1pais.12209
语种：English
出版社：Association for Information Systems
摘要：Background: There is increasing pressure on organizations to undergo digitaltransformation. The literature provides substantial but unconsolidated knowledge ofrelevant factors that enable organizations to fully utilize the potential of digitaltechnology transformations. This work revises, expands, and updates a previouslypublished framework of factors that enable digital organizational transformationstructured along traditional strategic, tactical, operational, and normative managementperspectives.Method: Following a design science approach, this paper developed a framework intwo steps. The starting point was an initial iteration of the framework developed froma structured literature review; that version of the framework was evaluated based onthe results of qualitative interviews that were conducted with experts. A revisedframework was generated to take advantage of a more recent literature review; theinput of focus groups and qualitative interviews; and a second full design cycle wasexecuted. The revised framework is presented in this paper.Results: The revised framework structures nine relevant factors along the traditionalmanagement perspectives of strategic, tactical, operational, and normativemanagement, and it integrates feedback from the scientific community and expertsfrom practice.Conclusions: The developed framework enables a structured overview of factorsrelevant for commencing digital transformation initiatives. This clear structure, as wellas its close links to traditional operational, tactical, strategic, and normative aspects ofmanagement, can support practitioners in preparing their organizations for digitaltransformation.
关键词：Digital Transformation;Enabling Factors;Framework;Design Science