文章基本信息

标题：E-Groceries: A Channel Choice Analysis in Shanghai
本地全文：下载
作者：Valerio Gatta ; Edoardo Marcucci ; Ila Maltese 等
期刊名称：Sustainability
印刷版ISSN：2071-1050
出版年度：2021
卷号：13
期号：7
页码：3625
DOI：10.3390/su13073625
语种：English
出版社：MDPI, Open Access Journal
摘要：E-grocery is becoming more and more popular, involving both pure e-commerce players and physical stores in its development and sales. As a consequence, the last mile delivery model has been heavily modified, with ambiguous final impact on the environment. This paper identifies the key elements germane to e-grocery (demand and supply), discusses e-grocery development and investigates the challenges ahead. In more detail, it presents the results of a stated preference survey on consumers’ channel choices for the grocery market. The survey was carried out in Shanghai (China) in order to investigate different purchase attributes, such as product and delivery service price, product range, lead time, time window and travel time. The paper identifies heterogeneous reactions to alternative service configurations, which allows to estimate market shares for e-grocery, with the in-store option as a reference. Policy implications and operational solutions to improve the sustainability of this renewed last mile delivery model are thus proposed.
关键词：e-grocery; last mile delivery; home delivery; City Logistics; urban freight transport; stated preference; discrete choice modeling; consumer behaviour; e-commerce; channel choice