文章基本信息

标题：Increasing the Efficiency of Enterprises in Tourism Sector Using Innovative Management Methods and Tools
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作者：Peter Gallo ; Ján Dobrovič ; Veronika Čabinová 等
期刊名称：Social Sciences
印刷版ISSN：2076-0760
出版年度：2021
卷号：10
期号：4
页码：132
DOI：10.3390/socsci10040132
语种：English
出版社：MDPI, Open Access Journal
摘要：The paper deals with the issue of increasing the efficiency of business management using modern management methods and tools in tourism enterprises. The basis of the paper form hypotheses focused on the use of the concept of Balanced Scorecard, controlling, benchmarking, and talent management within the tourism enterprises. Based on the ip/i-value (0.576) in the case of first hypothesis, we can confirm that there is no statistically significant relationship between the openness of hotels to change, innovation, and the willingness to introduce controlling into management. The ip/i-value (0.004) achieved in the case of the second hypothesis confirmed a statistically significant relationship between the hotel classification category and the use of the modern methods in plan design. In the third hypothesis, we examined whether hotels focusing on the sales maximization tend to use their capital for modernization. Based on the validity of the inequality ip/i-value (0.080), we confirm that there is no statistically significant relationship between the pricing approach and the use of capital. Searching strategic tool in management of a business in tourism is still an actual issue. Businesses are especially managed by financial indicators, but modern methods show the growing significance of non-financial indicators.