文章基本信息

标题：User Satisfaction and Work Impact of Using Business Intelligence Systems
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作者：Shih-Ming Pi ; Kuo-Chen Li ; Chih-Yi Lu 等
期刊名称：Asian Journal of Economics, Business and Accounting
印刷版ISSN：2456-639X
出版年度：2018
卷号：6
期号：4
页码：1-8
DOI：10.9734/AJEBA/2018/41072
语种：English
出版社：Sciencedomain International
摘要：With the maturity of the enterprise information environment and the complexity of the enterprise information application, the business intelligence becomes important in the corporate decision-making support context. The purpose of this paper is to explore the user's assessment of the business intelligence systems. In this paper, we adopt quantitative approaches and use the survey as the data collection method. We conducted a questionnaire survey through the Internet, and 115 valid respondents were collected and analyzed. The results show that satisfaction with data quality and user interface of business intelligence systems will affect the user decision support satisfaction. These factors will also affect the task support satisfaction, and thereby affecting the short-term and long-term cognitive outcome of the work.
关键词：Business intelligence systems;decision support;user satisfaction;work impact