文章基本信息

标题：Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review
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作者：Ignacio Díaz-Oreiro ; Gustavo López ; Luis Quesada 等
期刊名称：Proceedings
电子版ISSN：2504-3900
出版年度：2019
卷号：31
期号：1
页码：14
DOI：10.3390/proceedings2019031014
语种：English
出版社：MDPI AG
摘要：Standardized questionnaires are one of the methods used to evaluate User Experience (UX). Standardized questionnaires are composed of an invariable group of questions that users answer themselves after using a product or system. They are considered reliable and economical to apply. The standardized questionnaires most recognized for UX evaluation are AttrakDiff, UEQ, and meCUE. Although the structure, format, and content of each of the questionnaires are known in detail, there is no systematic literature review (SLR) that categorizes the uses of these questionnaires in primary studies. This SLR presents the eligibility protocol and the results obtained by reviewing 946 papers from four digital databases, of which 553 primary studies were analyzed in detail. Different characteristics of use were obtained, such as which questionnaire is used more extensively, in which geographical context, and the size of the sample used in each study, among others.