文章基本信息

标题：Resolution, access, and waiting time for specialties in different models of care
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作者：Natália Leite Rosa Mori ; Jaime Olbrich ; Regina Stella Spagnuolo 等
期刊名称：Revista de Saúde Pública
印刷版ISSN：0034-8910
出版年度：2020
卷号：54
DOI：10.11606/s1518-8787.2020054001627
语种：English
出版社：Universidade de São Paulo
摘要：OBJECTIVE This study aimed to identify the treatment demands coming from primary health care units and, based on that, the demand for referrals to medical specialties in reference services. This study is justified by the scarcity of scientific literature on the subject. METHODS This is a cross-sectional study using secondary data on the treatments and referrals made by the primary health care units, throughout 2014, in a municipality of the State of São Paulo, Brazil. The total population treated in 2014 was considered, resulting in 411,177 treatments. RESULTS Out of all treatments performed, the percentage of referrals was of 4.42%, showing that 95,58% of the problems did not need to be referred to another service. A number of 8,897 referrals were made, to 6,850 users, who were mostly women (60.74%). The mean of referrals per patient was 1.3 (min. 1 and max. 8), and 1,604 patients (23.5%) were referred at least twice. CONCLUSIONS Primary health care services have been responsible for a large number of treatments, whereas the demand for referrals has decreased, suggesting that such services have established themselves as a gateway to the health system and achieved the expected solvability, although the waiting time for some specialties is very long.