摘要:This study concern about forecasting grinding work roll demand in a job shop company located in industrial area in Cilegon. This factory main production is fabrication, which accepts various orders from other companies especially from the company around. Grinding Work Roll is one of those products that frequently request by customer. Although the order is frequent but the volume is fluctuation month by month. This situation drives the company to face the problem in preparing the resources required in fabrication process specially in scheduling the operators. To cope with this problem, we proposed to apply two robust forecasting methods, Artificial Neural Network and ARIMA to help in prediction the grinding work roll demand so as the company could make a good plan for the production process. The best architecture for ANN is obtained through applying Taguchi Method which applies Levenberg-Marquardt algorithm as Training Function. The best number for hidden layer is 10, while Momentum is 0.9. The Prediction result shows that ANN predicts better than ARIMA Method according to the lower Mean Square Error (MSE). MSE Value for ANN is 0.002 while for ARIMA MSE is 0.0043. From this study, we experienced that by applying Taguchi method could improve the performance of Artificial Neural Network.