文章基本信息

标题：Critical Success Factors for Enterprise Resource Planning Systems from the Stakeholders’ Perspective: The Case of Jordan
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作者：Reema Mohammad Abdel Halim ; Mazen Arafeh ; Ghaleb Sweis 等
期刊名称：Modern Applied Science
印刷版ISSN：1913-1844
电子版ISSN：1913-1852
出版年度：2019
卷号：13
期号：1
页码：106-115
DOI：10.5539/mas.v13n1p106
语种：English
出版社：Canadian Center of Science and Education
摘要：This study is motivated by the high failure rate of enterprise resource planning (ERP). An analysis is conducted of the numerous studies that have attempted to explore factors that may lead to success in ERP. A descriptive, quantitative, and qualitative approach was used to examine the critical success factors (CSFs) and their effect on emerging ERP success in public and large private organizations in Jordan. The overall findings of this study indicate that the CSFs for ERP in the private sector are totally different from those in the public sector and that various stakeholders have different opinions regarding these factors.