文章基本信息

标题：An exploration study on influential factors on information and communication technology
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作者：Azad, N. ; Nikanpour, M. ; Hozouri, S. 等
期刊名称：Decision Science Letters
印刷版ISSN：1929-5804
电子版ISSN：1929-5812
出版年度：2014
卷号：3
期号：1
页码：37-42
语种：English
出版社：Growing Science Publishing Company
摘要：During the past few years, information and communication technology (ICT) has revolutionized banking industry in the world. People are now able to do their business banking activities such as bill payments, transfer funds, etc. through the art of ICT features such as automatic teller machines, internet or telephone banking services. This paper performs an empirical investigation to find important factors influencing ICT implementation in Iranian banking industry. The survey uses factor analysis to find important factors using a questionnaire consist of 26 variables. Cronbach alpha is calculated as 0.901, which validates the questionnaire. The survey detects six factors influencing ICT including efficiency approach, new advanced technological achievements, human resource management, service strategy, growth strategy and supporting systems.
关键词：Banking industry;Factor analysis;ICT;Information and communication technology