期刊名称:Universal Journal of Industrial and Business Management
印刷版ISSN:2332-3310
电子版ISSN:2332-3329
出版年度:2016
卷号:4
期号:1
页码:31-36
DOI:10.13189/ujibm.2016.040104
语种:English
出版社:Horizon Research Publishing
摘要:An emerging knowledge economy creates major challenges for human resource development (HRD) in organisations. The purpose of this paper is to identify some of these challenges and explore their implications for HRD professionals. The paper takes the form of a literature review to contribute to the ongoing debate about HRD's changing role and tasks. Having set the organisational process of HRD in the context of a knowledge economy and of macro-level socio-economic policy, we explore notions of strategy, structure and knowledge and their implications for those with HRD responsibilities in organisations. We identify and discuss four major challenges that confront the HRD function, and conclude that a knowledge economy invites HRD professionals to play a crucial role in the transformation of organisations. As working, learning and knowing are closely related processes, HRD could become the integrating vehicle for generating human and social capital: primary driving forces in a knowledge society.
关键词:Information Technology;Customer Service Management;Suppliers;Order Fulfillment;Supply Chain Performance