文章基本信息

标题：Exploring Consumers’ Attitudes and Behaviours toward Online Hotel Room Reservations
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作者：Adeline Kok Li-Ming ; Adeline Kok Li-Ming ; Teoh Boon Wai 等
期刊名称：American Journal of Economics
印刷版ISSN：2166-4951
电子版ISSN：2166-496X
出版年度：2013
卷号：3
期号：5C
页码：6-11
DOI：10.5923/c.economics.201301.02
语种：English
出版社：Scientific & Academic Publishing Co.
摘要：Marketers in Malaysia need to have solid understanding on consumers’ online attitude and buying behavior. This is mainly due to the shift and trend that consumers are moving fast into online purchasing. Malaysia is rank one of the ten countries in the world with the highest number of internet users. The travel market in the Asia Pacific region is fast growing and more consumers are reserving their hotel reservations via online travel agencies. Hence, the main purpose of this conceptual paper is to explore the factors that influence consumers’ attitude and purchase behaviour toward online hotel room reservations. Four factors which are information, trust, price and convenience have been identified in this study. The focus of this study will be on consumers who reserve their hotel rooms via online travel agents. The research plans to adopt a survey method using stratified random sampling and the hypotheses will be tested using structural equation modelling.
关键词：Consumers Attitude; Online Buying Behaviour; Online Hotel Room Reservations