文章基本信息

标题：The Collection-And-Delivery Points Implementation Process from the Courier, Express and Parcel Operator’s Perspective
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作者：Giovanni Zenezini ; Alexandra Lagorio ; Roberto Pinto 等
期刊名称：IFAC PapersOnLine
印刷版ISSN：2405-8963
出版年度：2018
卷号：51
期号：11
页码：594-599
DOI：10.1016/j.ifacol.2018.08.383
语种：English
出版社：Elsevier
摘要：AbstractCollection-and-Delivery Points (CDP) have become increasingly important for couriers operating in the e-commerce sector. Through this way of delivery, it is possible to mitigate many issues related to the traditional home delivery (e.g. missing delivery, complex routing planning, and traffic delays). Despite this, there are still obstacles that prevent the CDP to become a dominant mode of parcel delivery. Through semi-structured interviews to companies working in the courier, express and parcel sector, this work aims to understand the enablers and barriers to the spread of the CDP mode of delivery, with a focus on the Italian market.
关键词：Keywordsparcel lockerse-commerceurban logisticsmicro-consolidationsemi-structured interviews