摘要:AbstractOf late, online learning is widely used in many institutions of higher education. One of the tools of online learning is online forum which can be found in any learning management system. An online forum requires active participation from the students to enhance their learning. Therefore, it is interesting to investigate how online forum discussion benefits the students’ cognitive level and how they support each other through the messages posted. This study will investigate three important aspects related to the posts contributed by the forum participants: (i) their levels of critical thinking, involving either recognize, understand, analyze, evaluate, or create, (ii) the types of questions posted in the forum, and (iii) the supportive behaviors in terms of scaffolding and engaging comments as indicated by those messages. A content analysis method was used to analyze the transcript or messages of an online forum discussion involving 41 postgraduate students undertaking an educational technology course from a public university in Malaysia. Based on the 190 messages posted, the findings show that their levels of critical thinking are still mainly at the lower levels, i.e.,Understand(40.5%) andAnalyze(29.0%). Moreover, 38 questions were observed, withCourse Link(42.4%) andBrainstorm(27.3%) as the two highest types of questions posted. Also, 142 posts indicate supportive behaviors, withSalutations(47.2%), andThanks(36.6%) as the most observed behaviors. Based upon the findings, future studies to identify and analyze the factors that may affect these three aspects are warranted.
关键词:content analysis;critical thinking;online forum;supportive behaviors;types of questions