文章基本信息

标题：Accommodation Business Management's Attitudes towards Employees Received Vocational Tourism Education
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作者：Engin Üngüren ; Engin Üngüren ; Yaşar Yiğit Kaçmaz 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2015
卷号：174
页码：2767-2776
DOI：10.1016/j.sbspro.2015.01.966
语种：English
出版社：Elsevier
摘要：AbstractDespite the growing number of institutions which are giving tourism education at the level of high school or higher education, a lack of qualified employees has continued to be one of the main problems for the tourism industry in Turkey. According to researchers looking at former tourism students it is evident that after a while employees move away to other business sectors from that of tourism. The purpose of this research is putting forward the importance of employees who have had tourism education for the tourism industry. To this end, the hotel manager's perception of employees who had tourism education was specified. At the preparation of the research quantitative methods were used and in the data collection, survey methods were used. According to the research findings, hotel managers pointed out that, employees who had vocational tourism education had a positive contribution to the performance, profitability, productivity of businesses and customer satisfaction. Yet, another finding of the research, according to the hotel managers, is that the vocational education given is insufficient.
关键词：Tourism Education;Vocational Tourism Education;Tourism;Alanya