文章基本信息

标题：Review of Social Media Potential on Knowledge Sharing and Collaboration in Tourism Industry
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作者：Hossein Nezakati ; Hossein Nezakati ; Asra Amidi 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2015
卷号：172
页码：120-125
DOI：10.1016/j.sbspro.2015.01.344
语种：English
出版社：Elsevier
摘要：AbstractSocial media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this end, the authors review extant related articles in knowledge management in tourism. The purpose of this study is understanding of knowledge sharing in social media in tourism sector. Specific concentration is on integration of tacit knowledge sharing during pre-travelling decision making. Finding of this study contribute to researchers, organizations and policy makers in tourism industry.
关键词：knowledge sharing;social media;tacit knowledge;pre travelling processes;tourism