摘要:AbstractPreparing the organization's overall performance to compete and reach its future goal in turbulence business environment is one of the management's responsibility. The prior key to do is by improving the employee engagement within the organization, as we know that employee is the most crucial capital that can props the sustainability of an organization. This research tried to improve the employee engagement in PT Maju Sentosa. This research was done by assessing current condition about employee engagement level in PT Maju Sentosa, analyzing factors that affecting employee engagement in PT Maju Sentosa, and also providing conclusion and gradual recommendation in order to improve future employee engagement that leads to better performance of PT Maju Sentosa. From the research, it is known that the current employee engagement level of PT Maju Sentosa is in acceptable and need to be improved level, with average score 3.36 out of 5, and the three significant factors that affecting employee engagement in PT Maju Sentosa are welfare, career and social support, and work motivation.
关键词:employee engagement;AON hewitt model;mercer model;factor analysis;multiple linear regression