文章基本信息

标题：Balanced Scorecard as an Issue Taught in the Field of Industrial Engineering
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作者：Jaroslava Kádárová ; Jaroslava Kádárová ; Michaela Durkáčová 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：143
页码：174-179
DOI：10.1016/j.sbspro.2014.07.382
语种：English
出版社：Elsevier
摘要：AbstractIn recent years academic scholars have given increasing attention to the importance of strategic measurement systems including both non-financial and financial measures and have focused attention on the method called Balanced Scorecard. Through the Balanced Scorecard, an organization monitors both its current performance (finance, customer satisfaction, and business process results) and its efforts to improve processes, motivate and educate employees, and enhance information systems - its ability to learn and improve.
关键词：Balanced Scorecard;generations;literature;management tool ;