文章基本信息

标题：Understanding Inappropriate Behaviour: Harassment, Bullying and Mobbing at Work in Malaysia
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作者：Yuzana Mohd. Yusop ; Yuzana Mohd. Yusop ; Martin Dempster 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：127
页码：179-183
DOI：10.1016/j.sbspro.2014.03.236
语种：English
出版社：Elsevier
摘要：AbstractUsing a sample of Malaysia health care employees, this study shows that exposure to inappropriate behavior at work is considered to be high (42.6%). Questionnaires were obtained from 108 employees from various professions in clinical and non- clinical backgrounds at Kuala Lumpur Hospital, via stratified random sampling. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behavior at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.
关键词：Inappropiate behaviour;harassment;bullying;mobbing;support system;Job Satisfaction Scale (JSS)