文章基本信息

标题：Awareness of Emotionally Competent Responding in Work Contexts and its Relationship with Personal Traits and Well-being
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作者：Vanda L. Zammuner ; Vanda L. Zammuner ; Chiara Verzeletti 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：159
页码：784-788
DOI：10.1016/j.sbspro.2014.12.448
语种：English
出版社：Elsevier
摘要：AbstractThe study tested young adults’ emotional intelligence in behaviorally responding toproblematic interpersonal events at work(PIEW) and its relationship to traits (e.g., alexithymia level, job involvement) and well-being. Results showed that PIEW responses were explained by 3 factorial dimensions: Empathy (EMP), Minimizing, Aggressing and Devaluing attitude (MAD), and, correlated with it, Superficial attitude (SUA), differently endorsed by sex and age groups. Dimension preferences showed significant associations with participants’ traits and well-being, as hypothesized - e.g., EMP positively related to job satisfaction, reappraisal, seeking social support, and felt positive affect; MAD was instead related positively to alexithymia, avoidant coping, and emotional loneliness, and negatively to emotion and social awareness, agreeableness, and health. The study has implications for counseling as regards how people approach and respond to problematic interpersonal events at work, and why.
关键词：Emotional competence;interpersonal work events;personal traits;well-being