文章基本信息

标题：Performance Measurement Models: An Analysis for Measuring Innovation Processes Performance
本地全文：下载
作者：Cristian-Ionuţ Ivanov ; Cristian-Ionuţ Ivanov ; Silvia Avasilcăi 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：124
页码：397-404
DOI：10.1016/j.sbspro.2014.02.501
语种：English
出版社：Elsevier
摘要：AbstractMost companies are trying to improve their performance in any way possible. The winning card will be hold by those who are trying to innovate, to obtain and sustain performance.This paper aims to analyze the criteria from four of the most important performance measurement models that can be used to measure the performance of the innovation process: Balanced Scorecard, Malcolm Baldrige, Performance Prism and European Foundation for Quality Management (EFQM).The study will be a theoretical one and it will on one hand emphasize the innovation elements from every model, and on another hand it will suggest the most adequate model to measure the performance of the innovation processes.
关键词：innovation;performance measurement;innovation process;Balanced Scorecard;performance prism