文章基本信息

标题：Business Process Performance Management Principles Used in Slovak Enterprises
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作者：Andrea Sujova ; Andrea Sujova ; Rastislav Rajnoha 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2014
卷号：109
页码：276-280
DOI：10.1016/j.sbspro.2013.12.457
语种：English
出版社：Elsevier
摘要：AbstractThe actual trend in business management is the transfer from functional to process approach. Process approach is considered as a key tool for improvement of business processes. Implementation of process principles into management brings a lot of changes with positive effects as higher competitiveness, productivity and performance of enterprise are. The paper deals with results of performed quantitative research focused on analysis of principles, methods and tools of process management used in Slovak enterprises in wood-processing branch. The aim of the paper is to determine the current status of using process management principles in Slovak enterprises.
关键词：Process management;business process;process performance;enterprise