文章基本信息

标题：Police Organizational Image and Performance: the Citizens’ View
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作者：Claudia Lenuta Rus ; Claudia Lenuta Rus ; Lucia Ratiu 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2013
卷号：78
页码：531-535
DOI：10.1016/j.sbspro.2013.04.345
语种：English
出版社：Elsevier
摘要：AbstractThis study investigated the organizational image and performance of a Romanian police force from the viewpoint of 50 citizens. First, the core and the peripheral traits of organizational image were identified through the 21-Statement Test and Q- sort type distribution. Second, the associations between three aspects of perceived policeman organizational identity and four dimensions of organizational performance were examined. The analysis of 1026 statements revealed “safety” as a central characteristic trait of police organizational image, while “uniform” was seen as the least characteristic trait. Overall, from the citizens’ perspective, a strong organizational identification positively associated with high levels of organizational performance.
关键词：Organizational image;Identity with organization;Organizational performance;Police organization;Citizens’ view