文章基本信息

标题：The Principles of Total Quality Management System in World Islamic Call Society
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作者：Ali Saleh Ahmad Mohammed ; Ali Saleh Ahmad Mohammed ; Siti Rugayah Hj Tibek 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2013
卷号：102
页码：325-334
DOI：10.1016/j.sbspro.2013.10.747
语种：English
出版社：Elsevier
摘要：AbstractThe Total Quality Management represent a modern management philosophy, established due to the development in all aspects of life in today's world. The organization of ISO has identified the international quality standards and principles for Total Quality in service and productivityfor organizations and institutions. The study aims to analyze these principles and the implementation of these principles in World Islamic Call Society to improve the performacne of the Society, and for that the study analyzed the results to determine the level of applying Total Quality Management inside the scociety and the level of awareness of personnel in the society about the concept of quality and its importance in improving the Soceity performance in general. This is the first search, which condut a study on the concept of Total Quality Management in the World Islamic Call Society. The main contribution of this study will be through the development of administrative departments in the Society according to the concept and principles of Total Quality Management TQM.
关键词：Total Quality Management;Overall quality standards;Islamic systems and institutions.