文章基本信息

标题：Staff Assistance as a Crucial Aspect of Accessibility in Public Buildings
本地全文：下载
作者：Syazwani Abdul Kadir ; Syazwani Abdul Kadir ; Mariam Jamaludin 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2013
卷号：101
页码：140-146
DOI：10.1016/j.sbspro.2013.07.187
语种：English
出版社：Elsevier
摘要：AbstractThis study intends to discuss the issue of public attitude towards PWD and the significance of staff assistance in public buildings. Semi-structured interviews were conducted with visually-impaired person, hearing-impaired person, wheelchair user and crutches user to find out their concerns on the accessibility of public buildings they assessed prior to the interview session. Findings show that other than the physical facilities, another important aspect of accessibility in a public building is staff assistance or hospitality towards visitors with disability. Public buildings should be able to cater the needs of all visitors, through physical and hospitality aspects of the building.
关键词：Staff assistance;accessibility;persons with disabilities (PWD);hospitality