文章基本信息

标题：Evaluation of Training Effectiveness on Advanced Quality Management Practices
本地全文：下载
作者：Baba Md Deros ; Baba Md Deros ; Nizaroyani Saibani 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2012
卷号：56
页码：67-73
DOI：10.1016/j.sbspro.2012.09.633
语种：English
出版社：Elsevier
摘要：AbstractThe main objective of this study is to evaluate effectiveness training programs conducted by Company X. Training effectiveness is made by comparing participants’ level of quality knowledge, understanding and practices before and after attending the training programs. This study evaluates participants’ perceptions with respect to the overall training program, teaching materials, delivery methods, equipment and facilitators through a postal survey. Analysis of the postal survey results shows the training programs conducted by Company X had generated positive impact to the organizations and their employees. In addition, training programs gives positive impacts to the organizations with respect to improved competitiveness, business growth, market share development, increased annual sales and profit.
关键词：Furniture;Manufacturing;Industry;Training;Evaluation;Effectiveness