文章基本信息

标题：Modeling User Perception of Public Bicycle Services
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作者：Maria Bordagaray ; Maria Bordagaray ; Angel Ibeas 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2012
卷号：54
页码：1308-1316
DOI：10.1016/j.sbspro.2012.09.845
语种：English
出版社：Elsevier
摘要：AbstractFor them to become an alternative to more traditional forms of public transport, public bicycle systems need to be efficiently managed and aimed towards sustainable mobility. A methodology is proposed to achieve this by modelling the standard of quality perceived by users of these systems through the consideration of systematic variations in their perceptions. Ordered Probit models have been calibrated to quantify the change in overall service quality perception when improvements are made to the individual attributes defining it.
关键词：Quality;Public Bicycles;Ordered Probit