文章基本信息

标题：Business Impact and ROI: A Proposed Approach to Learning and Development Investment
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作者：A. Mohamed ; A. Mohamed ; A. Rasli 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2012
卷号：40
页码：596-603
DOI：10.1016/j.sbspro.2012.03.236
语种：English
出版社：Elsevier
摘要：AbstractIn increasing markets and economy, human capital investments have evolved as a result of intense competition, rapid growth and change, colliding cultures, technology waves and more, that occurs at unprecedented speeds. The interest and purpose of this research is due to Malaysian Government worries on Government Linked Companies (GLCs) and to assist the Malaysian Government as in the 9th Malaysian Plan, to focus on the National Mission to achieve Vision 2020 through one of the priority areas, human capital development. This paper draws on the review of training evaluation literature on the factors contributing to the implementation of evaluation on business impacts (BI) and ROI for soft skills training in Malaysian GLCs. The proposed contribution factors to be discussed are organisational policy, organisational resources and organisational culture.
关键词：ROI;business results;training evaluation;learning and development;soft skills