文章基本信息

标题：Sustainable Development of Organizations through Total Quality Management
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作者：Amalia Venera Todorut ; Amalia Venera Todorut
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2012
卷号：62
页码：927-931
DOI：10.1016/j.sbspro.2012.09.157
语种：English
出版社：Elsevier
摘要：AbstractIn a dynamic economic environment the companies have to focus themselves on the achievement of sustained success, which includes the satisfaction of all the interested parties’ requirements and expectations. I think that to achieve these objectives and to have a sustainable development, every organization must implement a complex management which combines the Total Quality Management and Strategic Management principles and, in this paper I am introducing the conceptual model.
关键词：Sustainability;Quality;Total quality management;Excellence;Strategy