文章基本信息

标题：The Effects of Computer Self-Efficacy and Technology Acceptance Model on Behavioral Intention in Internet Banking Systems
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作者：Mohd Shoki Md Ariff ; Mohd Shoki Md Ariff ; S.M. Yeow 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2012
卷号：57
页码：448-452
DOI：10.1016/j.sbspro.2012.09.1210
语种：English
出版社：Elsevier
摘要：AbstractThe aim of this paper is to determine the acceptance of internet banking system amongst potential young users in internet banking. Specifically, it has been attempted to examine the effects of Computer Self- Efficacy (CSE) and extended Technology Acceptance Model (TAM) on the Behavioural Intention (BI) to use the internet banking systems. Data was obtained from 222 undergraduate marketing students in a Malaysia's public university. The finding showed that Perceived Usefulness (PU), Perceived Ease of use (PE) and Perceived Credibility (PC) of extended TAM had a significant relationship with BI. It was found that PC exerting a stronger influence than PU and PE on respondents’ BI to use the internet banking systems. This study validated the critical role of CSE in predicting individual responses to information technology systems. The finding also unveiled that indirect relationship existed between CSE and BI through PU, PE and PC of TAM.
关键词：Computer Self-Efficacy;Technology Acceptance Model;Behavioural Intention;Internet Banking