文章基本信息

标题：Information technology in supply chain management: a case study
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作者：Ming-Lang Tseng ; Ming-Lang Tseng ; Kuo-Jui Wu 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2011
卷号：25
页码：257-272
DOI：10.1016/j.sbspro.2011.10.546
语种：English
出版社：Elsevier
摘要：AbstractThis study attempts to prove the impact of information technology (IT) in supply chain management (SCM). The criteria include the applications of IT to get the high firm performance comprising marketing performance, financial performance, and customer satisfaction. The fuzzy DEMATEL method is applied to show out the interrelationships among all of criteria. The result finds that advanced IT is the cause criteria leading to marketing performance and customer satisfaction. The implications give some considered elements to the Vietnam textile industry when apply IT. The limitations and directions for future research are included in the final section.
关键词：green supply chain management;fuzzy set theory;Decision Making Trial and Evaluation Laboratory (DEMATEL)