文章基本信息

标题：Hable con los pacientes, no para ellos. Análisis de las fuentes de confianza del acto médico
本地全文：下载
作者：Nuria Loriente-Arín ; Rafael Serrano-del-Rosal
期刊名称：Revista Internacional de Sociología
印刷版ISSN：1988-429X
出版年度：2009
卷号：67
期号：2
页码：309-328
DOI：10.3989/RIS.2007.10.10
语种：Spanish
出版社：Consejo Superior de Investigaciones Científicas
摘要：Various studies have focused on defining the roles that both doctors and patients should adopt during consultations with a view to improving user satisfaction and confidence in the medical care they receive. These two factors clearly contribute to ensuring compliance with the advice and treatments prescribed by healthcare providers and the subsequent success of consultations. Due to the lack of consensus among researchers, this paper aims to empirically examine how confidence in healthcare varies based on assessments made by users regarding different aspects of medical care. The data were taken from the Survey of primary healthcare users of the Andalusian Healthcare Service in 2006. Trust in healthcare is highly related to the satisfaction users express in the four variables examined in the study. The main conclusion is that successful doctor-patient relationships are based on effective communication and not a mere exchange of information.
关键词：Doctor-patient Relationship;Patient Satisfaction;Communication;Information;Patient Participation;Quality of Healthcare;Calidad de la atención de salud;Comunicación;Información;Participación del paciente;Relación médico-paciente