摘要:ABSTRACT. We intend to present the opinions of families, who have a relative as an in-patient, concerning the conditions of attendance in a unit of the casualty department. It consisted on a study group of qualitative, descriptive and analytical character, developed with families of in-patients of the emergency unit of a casualty department unit from a city in the south of Rio Grande do Sul, Brazil. With the present study we verified that the families of in-patients at the emergency unit suffer psychologically in the face of the hospitalization and of the realization of so many obstacles. According to what the families said, we can infer the creation of a theoretical-practical fragmentation in the profession, as a function of the nursing auxiliaries and technicians, in their more direct care to patients, being the ones who most related themselves to the patients and their families. The nurses kept in charge of the coordination and superintendence of the auxiliaries and technicians´ work and of the administration of the nursing services, being aloof, even though unconsciously, from the subjects of their care. We believe that this study brings a substantial contribution by allowing us to think over the nursing professional practice in Brazilian hospitals and, in our case, in the emergency units.
其他摘要:ABSTRACT. We intend to present the opinions of families, who have a relative as an in-patient, concerning the conditions of attendance in a unit of the casualty department. It consisted on a study group of qualitative, descriptive and analytical character, developed with families of in-patients of the emergency unit of a casualty department unit from a city in the south of Rio Grande do Sul, Brazil. With the present study we verified that the families of in-patients at the emergency unit suffer psychologically in the face of the hospitalization and of the realization of so many obstacles. According to what the families said, we can infer the creation of a theoretical-practical fragmentation in the profession, as a function of the nursing auxiliaries and technicians, in their more direct care to patients, being the ones who most related themselves to the patients and their families. The nurses kept in charge of the coordination and superintendence of the auxiliaries and technicians´ work and of the administration of the nursing services, being aloof, even though unconsciously, from the subjects of their care. We believe that this study brings a substantial contribution by allowing us to think over the nursing professional practice in Brazilian hospitals and, in our case, in the emergency units.
关键词:relações profissional-família;serviços médicos de emergência;saúde do adulto;professional-family relations;emergency medical services;adult health;relaciones profesional-familia;servicios médicos de urgencia;salud del adulto