文章基本信息

标题：Employees’ desire for personal development in the front office of the InterContinental Miami
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作者：Irina Tamminga ; Elsbeth de Boer
期刊名称：Research in Hospitality Management
印刷版ISSN：2224-3534
电子版ISSN：2415-5152
出版年度：2018
卷号：7
期号：2
页码：99-103
DOI：10.1080/22243534.2017.1444717
语种：English
出版社：Taylor & Francis Group
摘要：Employees in the hospitality industry are under continuous pressure to perform better and to develop and adapt themselves to ever-increasing demands and challenges. The purpose of this research was to identify the relationship between the time an employee has been working for the InterContinental Miami hotel, their personality type and their perception of need for growth and personal development. A 74-measurement item survey was used to measure the variables. Surprisingly, the results showed no relationship between job tenure and the need for personal development. Relationships between job motivation and personal development, and the personality type agreeableness and personal development were identified. The data revealed that the relationship between job motivation and personal development turned out to be the strongest.
关键词：job tenure; job motivation; personality; personal development; front office