摘要:Congestion can be recognized through roads filled with cars, trucks, buses and sidewalks filled with pedestrians. It usually relates to an excess of vehicles at a particular time resulting in lower speeds, sometimes much slower than normal speeds. Public transportation is a vital element in solving the congestion problem in the city. In Indonesia, currently, safe and convenient transportation modes to move from one point to another still rarely found. Therefore, the growth rate of personal vehicles soaring from year to year. Therefore, in this research a set of simulation models have been developed to mitigate congestion through the improvement of public transportation. As a method used to develop the model, system dynamics is utilized based on consideration that the method can accommodate nonlinear relationships between factors that have significant contribution to mitigate the traffic congestion. Research results show that the improvement of public transportation through comfort, safety, reliability and affordable cost can mitigate the traffic congestion.