期刊名称:Journal of Engineering, Project, and Production Management
印刷版ISSN:2221-6529
电子版ISSN:2223-8379
出版年度:2014
卷号:4
期号:2
页码:81-98
语种:English
出版社:Association of Engineering, Project, and Production Management
摘要:Complex Products and Systems (CoPS) are high value, technology and engineering-intensive capital goods. The motivation of this study is the persistent high failure rate of CoPS projects, Asian CoPS provider’s weak capability and lack of specific research on CoPS risk management. This paper evaluates risk management maturity level of CoPS projects against a general CoPS risk management capability maturity model (RM-CMM) developed by the authors. An Asian based survey was conducted to investigate the value of RM to project performance, and Asian (non-Japanese) CoPS implementers’ perceived application of RM practices, their strengths and weaknesses. The survey result shows that higher RM maturity level leads to higher CoPS project performance. It also shows project complexity and uncertainty moderates the relationship between some RM practices and project performance, which implies that a contingency approach should be adopted to manage CoPS risks effectively. In addition, it shows that Asian CoPS implementers are weak in RM process and there are also rooms for improvement in the softer aspects of organizational capabilities and robustness.
关键词:Complex Products and Systems (CoPS); capability maturity model (CMM); complexity; project risk management (PRM); Asian perspective