文章基本信息

标题：Burnout and Flow with Moderating Effect of Individualism / Collectivism. A Study in Malaysian Hotel Industry
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作者：Mark Kasa ; Mark Kasa ; Zaiton Hassan 等
期刊名称：Procedia - Social and Behavioral Sciences
印刷版ISSN：1877-0428
出版年度：2016
卷号：219
页码：416-423
DOI：10.1016/j.sbspro.2016.05.063
语种：English
出版社：Elsevier
摘要：AbstractHotel employees often experience burnout and this phenomena could negatively impact either the employees or employers. The objective of this paper is to explore burnout and its relationship with flow with socio-cultural factors as the moderator. A cross-sectional study, utilizing 317 hotel employees in Kuching, Sarawak was analyzed via AMOS version 21. It was found that burnout correlated with flow and individualism/collectivism factors was not as moderating factor. The results suggest a starting point to shift the burnout phenomena as a favourable stage in improving flow experience.
关键词：Burnout;flow;hotel employees;individualism – collectivism;moderating