文章基本信息

标题：The effect of knowledge management practices on organizational performance: A conceptual study
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作者：Waheed Akbar Bhatti ; Arshad Zaheer ; Kashif Ur Rehman 等
期刊名称：African Journal of Business Management
印刷版ISSN：1993-8233
出版年度：2011
卷号：5
期号：7
页码：2847-2853
DOI：10.5897/AJBM10.1277
语种：English
出版社：Academic Journals
摘要：As organizations increasingly become aware of knowledge as a key strategic asset, they are being forced to revise their strategy on how to effectively utilize that asset to not only achieve competitive advantage but maintain it as well. Previous researches have provided many reasons for failure to implement knowledge management properly. No serious attempt has been made to integrate all the successful factors proposed by the knowledge management researchers in the past. This study focuses on the integrative effect of processes, intellectual capital, culture and strategy with cohesion of all stake holders on knowledge management which effects organizational performance. A sharing culture should be developed, to create knowledge sharing environment. The strategy should be developed with the active participation of the middle management and their input should be given importance. This study fills that gap and presents a conceptual frame work model of process, intellectual capital, culture and strategy (PICS) for successful implementation of knowledge management. The effective utilization of knowledge will not only create competitive advantage but maintains it as well, that would improve organizational performance.
关键词：Knowledge management; organizational culture; intellectual capital; integrative approach; strategic knowledge management; organizational performance